1mdb Privacy Policy — How We Protect Your Data
This Privacy Policy describes how 1mdb collects, stores, uses, and protects the personal information of users who access or register on our platform. We are committed to safeguarding your privacy in line with industry best practices and applicable data protection laws in Malaysia.
Effective Date: 1 January 2026. This policy may be updated from time to time.
Information We Collect From You
When you register or use the 1mdb platform, we collect several categories of information to ensure the service runs smoothly and securely:
Your full name, email address, phone number, date of birth, and password as provided during registration. This information is required to verify your identity and enable access to your account.
Details relating to deposit and withdrawal transactions in MYR, including the payment methods used. Card numbers and bank account details are not stored directly on our servers.
Device type, operating system, browser type, IP address, screen resolution, and language settings. This data is used to optimise how the platform displays on your device and to detect potential unauthorised access.
Activity records including games played, bets placed, session duration, pages visited, and in-account actions. This data helps us continuously improve the overall user experience.
How Your Information Is Used
1mdb uses the information collected solely for legitimate purposes directly related to the provision of platform services. The primary purposes of data use include:
- Verifying user identity and eligibility during registration and login.
- Processing MYR deposits and withdrawals securely and accurately.
- Sending important account-related notifications such as transaction confirmations and security alerts.
- Identifying and preventing fraud, money laundering, or misuse of the platform.
- Improving platform functionality, refining the user interface, and resolving technical issues.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Sending relevant promotional information if you have opted in to receive it.
We do not use your data for any purpose beyond the scope stated above without first obtaining your consent.
Use of Cookies and Tracking Technologies
The 1mdb platform uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our site.
Types of Cookies Used
- Session Cookies: Required to maintain your logged-in status during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your preferences such as interface language and display settings to make things easier on your next visit.
- Analytical Cookies: Helping us understand how users interact with the platform so we can make meaningful improvements.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 1mdb platform on your device.
Data Storage, Security & Sharing
Storage & Security
All 1mdb user data is stored on servers protected with SSL encryption and appropriate technical security measures. Access to users' personal data is restricted to staff who require it to carry out their duties only. We conduct regular security reviews to ensure our data protection practices remain up to date.
Retention Period
Account data and transaction records are retained for as long as required to comply with applicable legal and regulatory obligations. Upon permanent account closure, data that is no longer needed will be deleted or anonymised within a reasonable timeframe.
Third-Party Sharing
1mdb does not sell, rent, or share users' personal information with third parties for marketing purposes. We may share necessary information with trusted payment processors to facilitate MYR transactions, or with authorities when required by law. All third parties involved in processing user data are bound by strict confidentiality agreements.
Your Rights as a User & How to Contact Us
As a user of the 1mdb platform, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may update or correct inaccurate personal information via your account settings or by contacting our support team.
- Right to Erasure: You may request the deletion of your account and personal data, subject to record retention requirements mandated by law.
- Right to Withdraw Consent: If you have given consent to receive marketing communications, you may withdraw that consent at any time.
To submit any requests relating to your privacy rights, or if you have questions about how we handle your personal data, please contact the 1mdb support team by email at: [email protected]
We will endeavour to respond to all privacy-related enquiries within a reasonable timeframe. Should this Privacy Policy be updated, registered users will be notified via an on-platform notification or their registered email address.
Still Have Questions About Your Data Privacy?
If you would like to learn more about how 1mdb protects your information, our FAQ page covers a wide range of questions on account security and data management. You can also register an account to start enjoying all the services we offer.