1mdb Responsible Gaming — Play Safe and Well
At 1mdb, we believe that enjoyable entertainment starts with self-awareness and good self-control. This page provides guides, tools, and practical advice to help you or someone you care about maintain a healthy relationship with online gaming.
1mdb's Commitment to Responsible Gaming
1mdb is designed not only to deliver an engaging entertainment experience, but also to ensure Malaysian users play in a safe and controlled environment. We take seriously the issues of addiction and imbalance that can arise from uncontrolled use of gaming platforms.
We offer a range of self-control tools accessible directly from your account settings. We also encourage every user to use them proactively — don't wait for a problem to arise before acting.
Online gaming should be a way to unwind and have fun — not a source of stress or financial burden. This philosophy is at the heart of how 1mdb shapes its user experience.
Recognising Signs of Risky Behaviour
Gaming addiction can develop gradually and go unnoticed. Here are some warning signs to watch for in yourself or someone around you:
Borrowing money to play, using funds meant for essentials on betting, or hiding gambling expenses from family.
Playing longer than intended, struggling to stop even when you want to, or neglecting work and family responsibilities.
Feeling anxious, irritable, or stressed when unable to play, or using gaming as an escape from emotional problems.
Continuing to play in an attempt to win back money already lost, hoping that "luck will turn" on the next round.
Lying to family or friends about how often you play, how much you spend, or losses you've incurred.
Sleep deprivation, neglecting your health, and strained relationships from spending too much time playing.
If you recognise two or more of the above signs in yourself, consider using the self-control tools we provide or seeking professional help.
How to Set Realistic Time and Budget Limits
One of the most effective ways to maintain healthy gaming habits is to set your limits before you start playing — not after. Here is a practical guide for 1mdb users:
Setting Financial Limits
- Set a maximum amount in MYR (RM) that you're comfortable spending each week or month on gaming entertainment. Think of it like a regular entertainment budget.
- Never play with money set aside for essentials such as rent, food, bills, or emergency savings.
- Once your set limit is reached, stop completely — regardless of whether you are winning or losing in that session.
Setting Time Limits
- Set specific hours each day that are suitable for gaming activity, and stick to those time limits.
- Use the reminder or timer function on your phone as a tool to prompt yourself to stop playing.
- Don't play when you're feeling stressed, sad, or angry — negative emotional states can cloud your judgement and lead to poor decisions.
Self-Control Tools Available on Our Platform
1mdb provides several self-control options you can use at any time through your account settings. These tools are designed to help you stay in full control of your gaming activity:
Set a maximum deposit limit — daily, weekly, or monthly — on your account. Once set, limits cannot be increased immediately; a waiting period is in place to protect you from impulsive decisions.
An option to take a short break from the platform for a few days or weeks. During this period, your account will be temporarily suspended and you will not be able to log in or make any transactions.
For more serious cases, you may apply for self-exclusion for an extended period. During the exclusion period, your account will be fully closed and you will not receive any promotional communications from the platform.
To activate any of the above features, please log in to your account and go to Account Settings, or contact our support team at [email protected] for assistance.
Minor Protection & Life Balance
Child & Youth Protection
1mdb takes the protection of minors extremely seriously. Our platform is strictly for individuals aged 18 and above. We recommend that parents and guardians take the following steps to protect their children:
- Never share your 1mdb account password or login details with anyone, especially children and teenagers.
- Use parental control software on shared devices to block access to online gaming sites.
- Have open conversations with your children about the risks of online gambling from an early age.
Maintaining a Healthy Life Balance
Online gaming should make up a small part of a balanced life, not be the main focus. We encourage 1mdb users to:
- Maintain meaningful relationships with family and friends.
- Stay active with physical activities, hobbies, and leisure pursuits beyond online gaming.
- Draw a clear boundary between entertainment time and daily responsibilities.
- Seek professional help without shame if gaming is starting to affect your quality of life.
Organisations such as Gamblers Anonymous Malaysia and government counselling services can provide the support you need. You don't have to face this alone.
Need Help or Want to Know More?
The 1mdb support team is here to help with any questions about account controls or responsible gaming options. You can also visit our FAQ page for more information on how to manage your account and gaming activity wisely.